Frequently Asked Questions
How long does it take to receive my order?
We aim to deliver your order within 3 to 5 working days. However, please note that some of our items are special orders and require longer lead times. This will be communicated to you on order.
How much does the delivery cost?
Shipping is free on all orders over R500, otherwise it is a standard rate of R75. Please note we currently only deliver withing South Africa.
How do I redeem a coupon, discount voucher or promotion code?
Shop as you regularly would. Go to checkout and copy the promo code into the "discount" field and click Apply.
Can I return my order?
Yes, you can. Within 30 days of receiving the item, as long as the item is still sealed in its original packaging and has not been used. You might be charged a shipping fee.
What if my item is damaged?
Please contact us within 24 hours for collection. Once the item has been evaluated, we will process your refund.
Please note: No returns on Special Orders or Sale items
Where do we find you?
Drop us an e-mail at firstname.lastname@example.org